Return Policy:

Home Grown Store prides itself on offering high quality merchandise and service.

 

Home Grown Store gladly accepts returns or exchanges within the time frames and in accordance with the return policy set forth herein.  Your account will be credited accordingly.  Shipping and handling charges are non-refundable.

 

All orders have a 14 day return/exchange policy.  The return/exchange must be date stamped within 14 days after we SHIPPED THE ITEM, not 14 days from the day the item was received.  All items must include a receipt and have no signs of wear.  In the event there are signs of use, return acceptance and/or full or partial refund will be at the discretion of Home Grown Store.

 

Please contact us at 323.933.5400 or homegrownstore@sbcglobal.net  to inform us of your intentions to return an item and request a return authorization.  Please include with the return a copy of your invoice and indicate on it whether you are exchanging or returning the item.  For exchanges, please indicate the desired model/size.

We will not accept items for return or exchange past the time period set forth in this policy and no “store credit” will be given for such items.

 

If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return.  If you do not follow this policy, we will only accept defective items at our discretion.

 

Please remember that all clearance/sale merchandise is not subject to exchange and may only be returned if there is a defect.

 

The return shipping costs are the sole responsibility of the purchaser, unless the return or exchange is a result of our error, in which cases we will credit your account for the shipping expense you incur at standard delivery rates. All returns must be sent via UPS, Fed Ex, or registered mail or any other delivery service that can track a package, and requires a signature upon delivery. Returns and exchanges should be addressed to:

Home Grown Store

5455 W. Pico Blvd., Los Angeles, CA 90019.

 

In cases of returns, you should expect to receive your refund within four weeks from the time we receive the package.  In most cases, we will notify you via e-mail of your refund after we have received the item and processed the return.

 

Please note that thehomegrownstore.com does not permit the return/exchange of the following items:

Sale/clearance items purchased at a Reduced Price

Body care products

Food items

Jewelry

Used/consignment items

Items purchased from our website thehomegrownstore.com cannot be returned to our brick and mortar store Home Grown Store.